What is your returns policy?

We hope you love the fabrics you buy from us but you can return your fabric up to 10 days from the delivery of the fabrics to you.

Will I get the original post and packaging charges refunded?

If it is our fault, iether if you get the wrong item or the item is faulty and it is the only item in an order then of course we will.

 Condition of returned goods

We want you to be happy with every purchase you make. Please inspect the items, however, whilst you are deciding whether to keep your purchases, you do have a statutory duty to take reasonable care of our goods. Therefore, please do not damage the items whilst you inspect them.

Where you have failed to take reasonable care of the goods, whether whilst in your possession or when returning them, we reserve the right to refund you in full, minus any amounts due by way of compensation to either repair the goods or to cover any loss.

How long does it take to process my returns?

We Endeavour to turn them around very quickly and usually it only takes up to 5 working days from receipt of the parcel. However at very busy times please allow up to 14 working days.

Where should I send my Returns?

Follow Contact details.

How do I check the status of my order?

If you have ordered by telephone or by post then just give us a call or email us and we will let you know.